Meet RivalWatch’s Management Team

Gary Puckett
Chief Operating Officer
Gary Puckett has more than 25 years of experience in information technology management, including P & L and sales management, contract negotiations, strategic alliance development, acquisition & transition management, and international business. His notable accomplishments include establishing and building high-growth relationships with major Fortune 100 corporate accounts. Gary Puckett's skill in this area resulted in annual revenues exceeding $600 million from Hewlett-Packard, $115 million from Xerox, and $40 million from General Electric. He holds a BS degree in Business Administration from Central Oklahoma University.

Jeff Osborne
Vice President of Merchandising & Professional Services
Jeff Osborne joined RivalWatch after more than 25 years with Lowe’s Home Improvement. Jeff has held a number of management roles in both corporate pricing, contractor, sales, and store operations positions including store manager. Most recently Jeff was Director of Price Management for Lowe’s where he was responsible for all aspects of price management. In this position he created a disciplined pricing direction, program, and accompanying policies and processes. He was also responsible for the development of a new Pricing System to include retail revenue management/optimization capabilities. Jeff holds a BS in Business Management from Western Carolina University.

Ann Hsu
Vice President of Products and Services
Ann is responsible for R&D programs, as well as client reports and services on existing products. Her high-tech career includes marketing, sales and business development positions with Tandem Computers (now HP Compaq), Philips Electronics and Siebel Systems. She helped grow a startup subsidiary of Tandem from 40 to over 200 consultants in less than three years, holding positions in program management, account management and sales. Prior to co-founding RivalWatch, Ms. Hsu was responsible for strategic alliance partnerships at Siebel Systems. She has also consulted for Bay Area venture capital firms and start-up high-tech companies. Ms. Hsu holds an MBA degree from UC Berkeley's Haas School of Business, an MSEE degree from UC Berkeley, and a BSEE degree from Penn State University.

Jeffrey C. Brown
Chief Software Architect
Jeffrey has been developing Internet systems since the advent of the web in 1994. His experience includes the architecture, design, management and development of large-scale Internet, intranet, extranet, eCommerce and web content management solutions for corporate and government clients. Jeff did his undergraduate work at the University of Oregon and holds a J.D. from the University of the Pacific, McGeorge School of Law, and is a member of the California State Bar.

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